Operator > Outage > Outage information > Info

In the tab Outages, you will find relevant information for an ongoing outage.

Most of the text fields can be edited by the operator but the changes will have the desired effect first after the Save button has been used.

Status

The Status field will show the current outage state.

Not verified	Based on the fault reports being registered, Operator will group the incoming calls to probable fault locations. These outages are not considered to be ongoing before having received the status Verified. It is not possible to create outages with this state manually. For more information about fault reports see section Fault report.
Verified	This status indicates an ongoing outage. An outage that is created manually from an operator or by a SCADA integration will receive this status as default. A Not verified outage can be changed to Verified by the operator. Note! That no customers will appear as affected by the outage when a change to Verified status occurs. This is done first after a row in the tab switch order has been executed. An outage will hence get the status Verified when an operation has been executed. See section Switch order.
Fixed	This status should be used when an outage is electrically finished, i.e. when all customers have regained their power and no more switching operations will occur. It is not possible to change the status to Fixed if some customers still is out of power. A Fixed outage indicates that no more work in the network will be done, but still some information will have to be entered to receive a correct outage history.
Ended	When all mandatory information regarding the outage has been entered in the tabs Outage and Other info, the operator in charge should change the status to Ended. This indicates that the outage will disappear from the active list, if filtered on All valid, and that the information will be added to the outage history. If the outage qualifies for outage compensation payment, a dialog opens when the outage ends The outage meets the requirements of outage compensation. If there are temporary objects linked to the outage, they are displayed in a dialog box. To delete them, right-click on the object in the dialog and select Delete selected objects.
Invalid	If an outage has been created but later proved to be incorrect, the outage status should be set to Invalid. This means that the outage will not be displayed in the outage list, as invalid outages only will be shown if filtered explicitly. When an outage status is set to Invalid all executed switching operations in the switch order will be reverted. It is not possible to change an outage to a Valid status again once it has been set to invalid. Invalid outages will not be part of the outage history.

For each status, it is possible to specify which mandatory fields should be filled in. If not all mandatory fields are filled in, a dialog will open when the outage is saved.

For example, if an outage is set to Ended and there are still some mandatory fields left unfilled, a dialog will open listing the mandatory fields. Use the drop-down lists to set the missing values and press OK.

This ensures that sufficient information is available to generate outage statistics.

Type

The field shows outage type. You can change the outage type directly in the field in the drop-down list.

Operation outage

The outage type Operation outage refers to the outages that are due to an unplanned event in the network. These outages are usually created either by a SCADA event, meter alarms that meet the criteria for creating an outage or error reports from customers. In countries where the authorities differentiate between announced / unannounced outages as opposed to planned / unplanned outages the type of outages counted as unannounced.

Customer initiated work

The outage type Customer initiated work refers to various forms of work initiated by the customer and which require that the power has been turned off for the delivery point by the network owner. These outages are neither reported to the authorities nor included in the calculation of key figures such as SAIDI.

Planned outage

The outage type Planned outage refers to the outages that are created in connection with a planned work or a planned switching in the network. In countries where the authorities differentiate between announced / unannounced outages in contrast to planned / unplanned outages, the outage type planned outage is counted as announced. All outages arising from an operating order in Operator are created as the type of planned outage.

Type of fault

The field Type of fault is by default given the value Completely de-energized. Other values such as Flashes, De-energized phase, Miscellaneous can be configured.

Priority

The field is an indication regarding the outage importance. Valid values are: Undefined, High and Low.

Times

Reported time - Time when the outage was created or reported.

Start time - Time when the first operation is executed.

End time - Time time when the outage is set to Fixed.

Planned start time and Planned end time

Specified to allow customer services to inform customers about current outages.

Feeding

The Feeding presents how the tripping object is fed up to its primary substation.

Outage ID

Contains an automatically generated ID number for the outage.

Outage text

Contains an optional outage text which can be entered manually.

Important information

Is used to state important information.

Person danger

Is used to state personal danger.

The fields Internal and External note is two optional fields where it is possible to enter notes about the outage. It is also possible to open the fields in a new window in order to see the whole text. Right-click an select Edit in separate window in the right-click menu.

Resource is used for a simpler resource management.

Button	Explanation
Add	The button Add makes it possible to add a resource. The dialog Resource is opened. Add some relevant data and press the button OK. The pink fields are mandatory and the button OK is not enabled until the mandatory fields has been filled out.
Edit	The button Edit makes it possible to edit the added resource. When using the button, the dialog Resource is opened.
Remove	The button Remove makes it possible to remove a resource. Select the row you wish to remove and press Remove. The dialog Remove is opened. To remove the resource press the button OK. To cancel the function press the button Cancel.
Inform	The button Inform opens the dialog Inform resources. The dialog makes it possible to generate a message for outages and selected fault reports. The message can be sent to a resource and arrives as a text message to the number that has been entered for the resource. Note! That a special configuration for text messages is needed in order for this function to work. Contact your customer manager or Digpro Support for more information. Using the button Inform the dialog Inform resources is opened. The message field is mandatory and is adapted to interact with the number of characters for a text message. 0/0 (0) refers to the number of characters that has been used and if the characters generates one or several text messages. If there is no fault report and a message should be generated automatically, the button Generate message for outage and selected fault report can be used. When using the button, information is retrieved directly from the outage. e.g the fields Reported, Start time, Primary switchgear, Primary feeder, Secondary substation, Secondary feeder and Cable pillar. To send the message to the selected resource, press the button Send. To cancel the function, press the button Cancel.

Other buttons	Explanation
	Show faulty component/disconnecting device in map centers the map and highlights the faulty component or disconnecting device.
	Gives the possibility to pin point the faulty object in the network. This can for instance be a conductor that a tree has fallen down on. The ID of the faulty object will appear in the tab Other info. Later, it is possible to locate the faulty object by using right-click in the outage list and select Show faulty component in map or press the button Show faulty component/disconnecting device in map
	Outage not modified in the background becomes available when changes has been made for an outage but it is not updated in the map. Note! That this button is only visible in the operating applications and not in the fault report applications.
	Check for merging can be used when outages should be merged. Proceed like this: 1.Select an outage in the outage list, press the button Check for merging in the east panel 2.The icon changes appearance for the outage, it is checked and the tooltip text is changed to Uncheck for merging. 3.Select an outage to merge the current outage with. The icon and the tooltip text is changed to display this. The previously selected outage will be marked with a yellow color in the outage list. 4.Confirm the merge by pressing the button in the east panel for the second outage. A confirmation dialog will be displayed. 5.If a merge is not allowed, the button will be grayed out and a tooltip will be displayed with an explanation.
	Is used for exporting details about the outage to a spreadsheet.
	Is used for exporting details to PDF.
	Is used for exporting details to PDF including fault reports.

Info - Outages