Under Tools > Announcement, there are three types of announcement templates:

•Create announcement template for customers.

•Create announcement template for subscriptions/customer facilities.

•Create announcement template for standard announcement.

 

The templates are used for announcements in Operator/OMM. When announcing in Operator, use Create announcement template for subscriptions/customer facilities.

Create announcement templates for subscriptions

1.Select Tools > Announcement > Create announcement template for subscriptions/customer facilities. A dialog opens.

2.In the Announcement template, subscription - EL (Legacy) tab, enter a Template name and select template type in the drop-down list Template type.

3.Select the tab for the desired announcement template method: Announcement template, SMS; Announcement, XML; Announcement template, mail or Announcement template, email.

4.Enter SMS message or Heading/Subject and Message/Email text, depending on announcement method.

Under the tab Handled substitution variables, you find variables that you can copy to the announcement template i.e SSUBSCIPTION_ID and STIMESPANS.

5.Press OK.

To make an announcement, see section Announcements. It also shows how the variables look in an announcement.

 

Edit announcement templates

1.Select Query tool > Reports > Announcement > Announcement templates.

2.Search for the desired announcement template. The search result is shown in a table to the right.

3.Select the template you want to edit in the table to the right, right-click and select Show/edit announcement template. A dialog opens.

4.Edit the announcement template.

5.Press OK.

 

Delete announcement templates

1.Select Query tool > Reports > Announcement > Announcement templates.

2.Search for the desired announcement template. The search result is shown in a table to the right.

3.Select the template you want to delete in the table to the right, right-click and select Delete announcement template. The dialog box Delete object opens.

4.Press OK.