Outages for customer

<< Click to Display Table of Contents >>

Operator > Query tool reports >

Outages for customer

The report Outages for customers, is a fixed column report showing customers with their fixed and ended outages. The same customer may be affected by several switching operations in the same outage and hence sometimes several rows are presented for a customer in the same outage.

 

This report can be filtered on customer Name, Address, Phone and Customer facility ID. As for all reports in dpSpatial it is possible to sort the table on any column combination.

Column

Description

Name

The customer name.

Address

The customer address.

Phone 1

The customer phone.

Customer facility ID

The customer facility ID affected by this outage.

Type

The outage type (Planned outage and Operation outage).

Outage ID

The dpSpatial internal outage ID.

Status

The outage status (Not verified, Verified, Fixed, Ended and Invalid).

Internal note

The operators internal notes for this outage.

Start time

Date/Time for when the outage started.

Restored

Date/Time for when the outage was restored.

Planned restored

Date/Time for when the outage was planned to be restored.

Number of outlet points

The number of outlet points affected by this outage.

Modified by

The signature of the operator in charge who worked with this outage.

ID

The switch device ID.

Location

The object in which the switch device is located.