Operator > Show fault reports and outages in the map and schema

Fault reports and outages can be displayed as speech bubbles in the map and schedule. These are created as fault reports and outages enter the system, updated as they change, and finally cleaned up when the information is no longer relevant. All this is done automatically. You can navigate to the fault report or outage via an icon pop-up menu.

The icons have several areas of use, for example:

•Make the operators pay attention to a specific area in the network.

•In case of several icons close to each other - indicate the extent of the operation outages.

•Indicate the status and priority information such as important operational information and personal danger.

•Indicate status and prioritized information e.g. important information and person danger.

•Act as bookmarks for navigation to Operator's outage information.

•Act as a schematic/geographical to-do list.

The customer call icons are normally displayed at the corresponding delivery point. The outage icons are normally displayed at (presumed) disconnecting device.

Interpret the icons

	So called info report/info call - an observation that is not connected to any specific delivery point (damage or deterioration on the network, often reported by a third party).
	A fault report/customer call. A number in the upper right corner indicates the amount of fault reports in the delivery point.
	Calls with important information to the operations center. A corresponding additional symbol is available for outages as well.
	Calls involving a situation with person danger. A corresponding additional symbol is available for outages as well.
	Station error - is not included in the standard version.
	Unplanned, non verified operation outage.
	Unplanned, verified operation outage.
	Unplanned, verified operation outage. The number is indicating the amount of affected customers.
	Planned outage (the number is always "12" and therefore it has no connection to an actual date).
	Failure in an object that does not exists in the current map product - typically a low voltage fault below the documented network in the schema. A corresponding additional symbol is available for unplanned operation outages as well.