Appendix 2: Clarification of the different statuses for outages

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Appendix 2: Clarification of the different statuses for outages

 

Not verified

This status is used for outages that has been created automatically when fault reports are created (customer calls and info calls). If the error type is counted as out of power (fully or partly) and it is a customer call, the system will automatically guess which location that is the most likely fault location. For each fault location, a non verified outage is created. When new fault reports are received, the guesses are updated. This can result in that some of the outages disappears and others appear (comments etc are copied to the outage that replaces one or several old outages).

Note! Not verified outages can not have executed switch rows and it is not possible to add switch rows manually.

 

Verified

A verified outage can emerge in different ways:

1.By manually creating the outage on an object in Operator.

2.By the SCADA integration.

3.By changing the status from not verified to verified on an outage.

4.The system automatically sets a non verified outage to verified due to that an incoming SCADA event makes the guessed fault location out of power and more than a configured time has elapsed since the non verified outage emerged.

Note! A verified outage should imply that you actually have verified that the outage really occurred at that point in the network. It implies that the fault location guesser will no longer consider the outage and the fault reports linked to it.

It is only possible to add, execute or undo switch rows if the outage has the status verified.      

 

Fixed

An outage is fixed by changing the status on a verified outage to fixed. When this is done, statistics for e.g total customer outage time and non delivered energy are being calculated.

Note! When an outage is fixed it is locked and it is not possible to add or execute switch rows. It is possible to correct the time on the switch rows if they are wrong (but you should not change the order of the switch rows). SCADA events is not added in fixed outages even if the regulations match. This status should be interpreted as all switch rows that should be performed in the outage are executed but the after work is not necessarily done.  

 

Ended

An outage is ended by changing the status on a verified outage or a fixed outage to ended. It is possible to go directly from a verified outage to an ended outage. When changing the outage to ended statistics for e.g total customer outage time and non delivered energy are being calculated if it has not been done before.

Note! When an outage is ended it means that it is fixed and that the after work is done. When you end an outage, fields that are needed for statistics and follow-up are controlled.

 

Invalid

An outage becomes invalid by changing the status to invalid. This means that all the switch rows that has been executed in the outage are rolled back (the switch state is reset), affected customers that hasa been saved in the database are deleted and the outage will not be counted in the statistics.

Note! If an outage is set to invalid it is not possible to undo this change. The status should be interpreted as a faulty outage and should not have occurred (alternatively a duplicate).